Privacy Policy

1. Who We Are

Zephy is an environmental learning and engagement platform. We may offer educational content, learning journeys, Green Points, restoration project discovery, contribution-related features, impact maps, and related services.

For the purposes of this Privacy Policy, Zephy Earth Pvt. Ltd is the entity responsible for your personal data.

2. Who Can Use Zephy

Zephy is intended only for users who are 18 years of age or older.

By using Zephy, you represent that you are at least 18 years old.

3. Information We Collect

We may collect the following categories of information:

a. Information you provide directly

This may include:

• your name
• email address
• phone number
• login credentials
• profile details
• account preferences
• communications you send to us
• feedback, survey responses, or support requests
• information you submit in connection with learning journeys, project support, or impact features

b. Account and usage information

This may include:

• account creation date
• login activity
• pages or screens viewed
• actions taken within the app or website
• learning progress
• streak activity
• Green Points activity
• impact-tracking interactions
• restoration project browsing or support activity

c. Device and technical information

This may include:

• IP address
• browser type
• device type
• operating system
• app version
• language settings
• referral URLs
• crash logs
• diagnostic data

d. Payment and transaction information

If payments are enabled, we may collect limited transaction-related information such as:

• billing name
• billing email
• transaction ID
• payment status
• subscription or purchase type

We do not store full card details unless explicitly stated. Payments may be processed by third-party payment providers.

e. Cookies and similar technologies

We may collect information through cookies, SDKs, pixels, local storage, and similar technologies. Please read our Cookies Policy for more details.

4. How We Use Your Information

We may use your information to:

• create and manage your account
• provide access to the Zephy platform
• deliver learning journeys and educational content
• track progress, streaks, Green Points, and impact features
• enable project discovery and contribution-related functions
• process payments or subscriptions, where applicable
• respond to your questions, requests, or support queries
• improve platform performance, usability, and security
• detect fraud, misuse, or unauthorized activity
• comply with legal or regulatory obligations
• send service-related communications
• send marketing or promotional communications, where permitted or where you have consented

5. Legal Basis and Jurisdictional Note

Zephy is launched in India, but users from other jurisdictions, including the EU and UK, may access the platform.

Where applicable, we process personal data in accordance with relevant legal requirements, including India's Digital Personal Data Protection Act, 2023, and other applicable data protection rules. Where EU or UK data protection laws apply, we seek to provide users with transparent disclosures regarding how their personal data is handled.

6. Cookies, Analytics, and Similar Tools

We may use essential cookies and, where applicable, optional cookies or similar technologies for analytics, functionality, performance, or communications. If we use non-essential cookies for users in jurisdictions where consent is required, we will seek that consent through our cookie banner or settings tool before placing those cookies.

7. Sharing of Information

We may share your information with:

• payment service providers
• hosting and cloud service providers
• analytics providers
• authentication and login providers
• customer support tools
• restoration or implementation partners, where needed to support a feature you use
• legal, regulatory, compliance, or enforcement authorities where required by law
• professional advisers such as lawyers, auditors, or consultants
• a buyer, investor, or successor entity in connection with a merger, restructuring, acquisition, or asset transfer

We do not sell your personal data in the ordinary commercial sense unless expressly stated.

8. International Access and Transfers

Because Zephy may be accessed from outside India, some data processing may involve service providers or infrastructure located in other countries.

Where relevant, we will take reasonable steps to ensure that data shared with service providers is handled with appropriate safeguards and contractual protections.

9. Data Retention

We retain your personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• maintain your account
• provide services to you
• comply with legal, tax, accounting, or regulatory obligations
• resolve disputes
• enforce our legal rights

Retention periods may vary depending on the type of data and the purpose for which it was collected.

10. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Your Choices and Rights

Depending on applicable law, you may have the right to:

• access the personal data we hold about you
• request correction or updating of your information
• request deletion of your account or personal data
• withdraw consent where processing is based on consent
• object to or restrict certain processing
• opt out of marketing communications

You may exercise these rights by contacting us at the details provided below.

12. Marketing Communications

We may send you service-related emails or messages that are necessary for operating your account or delivering the platform.

We may also send promotional or educational communications, newsletters, or updates where permitted by law or where you have chosen to receive them. You may opt out of non-essential marketing communications at any time.

13. Third-Party Links and Services

Zephy may contain links to third-party websites, embedded services, payment systems, or partner pages.

We are not responsible for the privacy practices, content, or security of third-party services. You should review their policies separately.

14. Children

Zephy is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from persons under 18. If we become aware that such data has been provided to us, we may delete it, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last Updated" date.

Your continued use of Zephy after any such update constitutes your acceptance of the updated Privacy Policy, to the extent permitted by law.

16. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact: