Cookies Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use certain digital services. They help websites and apps function properly, remember your preferences, understand how users interact with the service, improve performance, and, in some cases, support analytics, personalisation, or advertising.

Similar technologies may include pixels, tags, SDKs, local storage, and similar tools that store or access information on your device.

2. Why We Use Cookies

We may use cookies and similar technologies for the following purposes:

• to keep the website or app functioning properly
• to remember your settings and preferences
• to enable secure login and account-related features
• to understand how users interact with Zephy
• to improve performance, usability, and content
• to measure the effectiveness of communications or campaigns, where applicable
• to support future features such as embedded content, partner integrations, or marketing tools, if introduced

Some cookies are necessary for the service to operate. Others are optional and should only be used where you have provided consent, where required.

3. Types of Cookies We May Use

a. Strictly Necessary Cookies

These cookies are essential for the operation of Zephy. They enable core functions such as page navigation, security, network management, session handling, login authentication, fraud prevention, and access to secure areas of the platform.

Without these cookies, certain parts of the website or app may not function properly. These cookies generally do not require consent when they are genuinely necessary to provide the service requested by the user.

b. Preference or Functional Cookies

These cookies remember choices you make, such as language, region, display settings, or other preferences, so that your experience can be more consistent and personalized. Depending on how they are used, some of these cookies may be treated as necessary, while others may require your consent.

c. Analytics Cookies

These cookies help us understand how visitors use Zephy, such as which pages are visited, how long users stay, where users drop off, and whether the website or app is performing well. We may use first-party or third-party analytics tools for this purpose. Where analytics cookies are not strictly necessary, they should be treated as optional and used only after consent, in line with current regulatory guidance.

d. Performance Cookies

These cookies help us improve the speed, reliability, and effectiveness of the website or app. They may help identify technical issues, load-time problems, or feature usage patterns. Depending on the implementation, these may overlap with analytics cookies and may require consent.

e. Advertising or Targeting Cookies

If we later use advertising, campaign, or retargeting tools, these cookies may be used to track browsing behaviour, measure campaign performance, or show more relevant content or promotions. Zephy may not use such cookies at launch. If we begin using them, this Cookies Policy and our cookie banner or settings tool will be updated accordingly.

f. Third-Party Cookies

Some cookies may be set by third-party services integrated into Zephy, such as analytics tools, payment gateways, video embeds, customer support widgets, social media plugins, or embedded content providers. We do not control all third-party cookies directly. Their use is governed by the relevant third party's own privacy and cookie policies.

4. Cookie Consent and Your Choices

When required, Zephy will ask for your consent before placing non-essential cookies on your device. You may be able to:

• accept all cookies
• reject non-essential cookies
• customize your cookie preferences by category

If you do not consent to optional cookies, you should still be able to use the core parts of Zephy, though some features may function less smoothly.

5. Managing Cookies Through Your Browser or Device

Most web browsers allow you to control cookies through browser settings. You can usually delete existing cookies, block certain cookies, or set preferences for specific websites.

Please note that disabling strictly necessary cookies may affect the availability or functionality of parts of Zephy.

If you use the Zephy mobile application, your device operating system may also provide controls relating to tracking, identifiers, app permissions, or local storage.

6. How Long Cookies Stay on Your Device

Cookies may remain on your device for different periods depending on their purpose:

• Session cookies remain only while your browser session is active and are usually deleted when you close the browser.
• Persistent cookies remain for a longer period and help us remember preferences or recognise returning users over time.

Where we use cookies, we aim to keep retention periods proportionate to the purpose for which the cookies are used.

7. Updates to Our Use of Cookies

We may change the cookies and similar technologies we use from time to time, including when we introduce new features, analytics tools, integrations, or campaigns.

If we make material changes to the way we use cookies, we may update this Cookies Policy and, where required, seek fresh consent.

8. Relation to Personal Data

Some cookies and similar technologies may collect or process information that qualifies as personal data, especially when combined with account details, device identifiers, IP addresses, or usage patterns.

Where that happens, our handling of such information is also governed by our Privacy Policy and applicable data protection law.

9. Third-Party Services

Zephy may use third-party tools or services that place cookies or similar technologies on your device. These may include, depending on the platform setup:

• analytics providers
• payment processors
• authentication providers
• embedded media providers
• customer support tools
• marketing or campaign tools

We recommend reviewing the privacy and cookie notices of those third parties where relevant.

10. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in law, technology, platform features, or our data practices.

Any updated version will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions about this Cookies Policy or our use of cookies and similar technologies, please contact:

Zephy Earth Pvt. Ltd

c/o Spacetime Management Pvt. Ltd

Flat 504, Savitri Cinema Complex, Greater Kailash II

New Delhi – 110048, India

support@zephy.earth